CD installation

  • For the CD media please run the setup.exe program located under the CD’s D:\setup.exe.

Zipped installation set

  • The zipped installation set is available from either:

Provided by an EzeScan consultant


Downloaded from the EzeScan website (

Downloads > Software Downloads > EzeScan Installers

  • Save the zipped installation set to a suitable location on the PC being used
  • Right click properties on the zip file and check if the file is blocked. If so, click unblock and apply and ok.


  • Unzip the file and run the setup.exe program


Installation wizard

This will launch the EzeScan installer. The main installation screen displays:

EzeScan Setup Wizard screen

  • Select Next to continue.
  • The License Agreement screen displays:

You must agree to the license agreement before proceeding

  • If you agree to the License Agreement, Select the I Accept Checkbox
  • Select Next to continue.
  • The Choose Destination Location screen displays:

Ensure the “Create a shortcut” box is ticked before clicking Next

Select Next to accept the default installation directory of C:\Program Files (x86)\Outback Imaging\EzeScan. (If required: Tick to create a shortcut on the desktop)

Click Install button

  • Click Install to begin the installation
  • The next screen displays while the software is loaded onto the workstation:


Installing EzeScan progress screen

Installation completed screen

  • Click Finish to close the setup wizard.

The administrator can then log off and allow the operator to login and use EzeScan.

Direct link to FAQ

The below details how to configure an EzeScan Job or Route to use MicroSoft Office 365.

EzeScan 4.3.197 (Version 4 platform) or 5.0.28 (Version 5 platform) or above is required.

Firstly an App Registration is to be performed in the Azure Portal. This is to allow EzeScan to be able to connect to the mailbox to download email items.

Note: A registration by default will allow access to all mailboxes. Upon completion of the registration follow this link to restrict access to the mailbox (or mailboxes) that EzeScan require.

Perform App Registration



The administrator would choose the account type (this needs to be noted for EzeScan configuration later). We would recommend using Single Tenant.


The redirect URI needs to be configured. We recommend http://localhost (this needs to be noted for EzeScan configuration later)


The client secret needs to be created this needs to be noted for EzeScan configuration later.
Please note: When creating the secret, we require the secret value, not the secret ID. This needs to be copied upon creation as it can’t be retrieved again. If in error, delete and create a new secret.



The API permissions to be configured.


Select Microsoft Graph



Select Application permissions and choose:

  • Mail.ReadWrite
  • User.Read.All


Configured permissions


Once all this is completed the EzeScan configuration can be performed.

The following information needs to be noted to be passed on to whoever is responsible for configuring in EzeScan:

  • Tenant ID (If Single-Tenant ID)
  • Client ID
  • Client Secret (It is a good idea to internally document when this secrect will expire so you can update EzeScan in the future with the next one generated).
  • Redirect URI (should be http://localhost)

If possible. The Azure administrator can approve the registration. Otherwise it will be performed later in the EzeScan connection.

EzeScan Configuration

The next step is to configure EzeScan to connect to the mailbox.

This step will also require an Azure Administrator to grant consent to the new app registration (if not yet approved).

Note: If an Azure administrator is not configuring EzeScan, the person configuring EzeScan will provide a URL link for the Azure administrator to approve.

- Load EzeScan as an administrator

- Select Admin -> Jobs -> Import Tab or Admin -> Routing Import Tab

Functionality is added as Import Folder “Import Sources” as shown at right and is applicable to both an EzeScan Client and EzeScan Server configurations

Note: Previously you may have a IMAP Import Profile, and may be migrating to Office 365. Unitck the IMAP profile (for now) and click and plus icon to add a new connection


Click the plus icon to add a new connection and select Microsoft Office 365 outlook from the pull down list.

Change the OAuth Registration to Custom

Change the OAuth Registration Type to Single Tenant 

Set the Authorisation Type to Client Credentials



- Complete the Tenant ID, Client ID, Secret and Redirect URI (from the registration process).

- Then click on the ... for the admin consent. A web page will display asking for approval.



Once the wizard above has been completed this screen may return an error

This page isn’t working

localhost didn’t send any data.


Close the tab and the connection has been completed.

The operator can then configure the rest of the Import Documents Settings below.



Note: If migrating from IMAP to Office 365, you can flick between the profiles to note the previous settings and then apply to the newly created Office 365 connection.

When complete you can leave the IMAP settings unticked or remove that profile completely.


For more information about this connection method please see the below Microsoft links which provide more information: (we recommend this link for restricting the app registration to the mailboxes only required for EzeScan use)

Direct link to FAQ