EzeScan uses a product called GoToMeeting to provide remote assistance. Here's how it works.

1. The EzeScan staff will send you a meeting invitation, either by email or IM.
2. Click the link in the invitation, then download the GoToMeeting software and join the meeting.

Note:

• GoToMeeting does not install software permanently on your computer, and does not require administrative privileges to run.
• Once you exit the meeting, EzeScan staff can no longer access your machine.
• Documentation and support for GoToMeeting is available at the GoToMeeting Support page.