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EzeScan FAQ
EzeScan FAQs.
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1. I installed EzeScan and it complained that I did not have a valid license installed.
2. No images are displayed in the viewer when I scan or open files after installing EzeScan
3. Scanned images are not displayed in the viewer - opened images are displayed correctly
4. Why is there a 2-3 second pause when I select a different TWAIN scanner source?
5. When I profile (F4), why does it tell me I need to QA the document/batch pages?
6. Why aren't the separator pages being detected and highlighted with a red border?
7. Why is the KFI (Key From Image) option grayed out on the Admin menu?
8. Why is the Upload option grayed out on the Admin menu?
9. Why is the Routing option grayed out on the Admin menu?
10. What scanner settings should I use with my networked multifunction device?
11. What colour separator pages can I use?
12. How can I remove blank pages?
13. Omnipage Pro 12 is giving me an ODMA error. How do I stop this?
14. What Scanners are supported by EzeScan?
15. TRIM 5.X Integration "TrimWorkGroup Server is already Running" Error
16. How do I add words to the Internal OCR Engine custom dictionary?
17. Why is my scanner only scanning 1 page at a time in batch mode?
18. Why can't I get my barcodes working?
19. Why does ODMA Register App fail with DocuShare ODMA (DSODMA)?
20. What information can be queried in the Audit Database?
21. Why can't I get my ftp import working?
22. How can I backup or export my EzeScan Settings?
23. How can I import my EzeScan Settings?
24. Why do I get a DocuShare Error 500 when I try to upload files to DocuShare using the UPLOAD modu
25. How can I add a desktop shortcut or a Startup shortcut to start EzeScan and run a specific job t
26. What do the S placeholders do?
27. What do the COUNT and PAGENBR placeholders do?
28. What do the F1,F2..Fn placeholders do?
29. Why does the EzeScan_Routing.exe service not process files on a mapped network drive?
30. What can I do to improve the accuracy of my KFI zone BCR results?
31. What can I do to improve the accuracy of my KFI zone ICR results?
32. What can I do to improve the accuracy of my KFI zone OCR results?
33. What can I do to improve the accuracy of my KFI zone OMR results?
34. Why is OmniPage Pro (12 or 14) hanging when used by EzeScan?
35. What permissions are required to install EzeScan?
36. What permissions are required to run EzeScan?
37. What DMS systems are ODMA compliant?
38. How do I stop Interwoven Worksite from reporting my document type as UNKNOWN?
39. What file formats should I use when creating scanned images?
40. Can the UPLOAD ODBC connector load images directly into a SQLServer/Oracle database column?
41. Why is my Avision Scanner scanning images as white text on a black background?
42. Why is the UPLOAD Objective 6.3/7.X Integration complaining about a missing objpb63/objpb dll?
43. Why is Text Searching using Adobe Acrobat Reader 7.0 no longer working?
44. Why won't my Ricoh IS200E or IS760 scanner scan properly in black And white?
45. How can I get KFI UPLOAD Docushare to create sub collections using dir 1, dir 2, dir 3 syntax?
46. How can I fix the "Failed to upgrade Audit Database" error when EzeScan starts up on my W2K PC?
47. My Canon DR9080C scanner has stopped working with EzeScan via the TWAIN driver?
48. How do I configure EzeScan PRO+KFI to import .XST files produced by a Fuji Xerox photocopier?
49. What folder permissions are required if I don't have local admin rights?
50. Why doesn't import folder import any files, it just keeps polling?
 
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