There are 2 types of licenses available (production or evaluation). Production licenses are generated on a per named seat basis. Evaluation licenses are time bombed to expire after the expiry date...read more
This occurs if you did not reboot your PC after installing EzeScan. Please reboot the PC as EzeScan component files are registered upon reboot.
If the issue occurs please contact us
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When EzeScan starts up or whenever you select a new (i.e. uninitialised) TWAIN scanner source, EzeScan renegotiates the TWAIN settings supported with the new scanner. On some scanners this can take...read more
This is because you have ticked the Force QA option on the Profiling tab of the Operator Actions form (F2) . This option works in conjunction with the 'Auto Naming' and 'Auto...read more
There are 2 possible reasons:
The first is that you are running in document scanning mode rather than batch scanning mode. If none of the scanned pages are displayed with either a red or yellow...read more
The Admin KFI option may be disabled because:
You are running EzeScan LITE which does not support the KFI option.
You are running EzeScan PRO, but you have not purchased the KFI option.
Or you are...read more
The AdminUPLOAD option may be disabled because:
You are running EzeScan LITE which does not support the UPLOAD option.
You are running EzeScan PRO, but you have not purchased the UPLOAD option.
Or...read more
The Admin ROUTING option may be disabled because:
You are running EzeScan LITE which does not support the ROUTING option.
You are running EzeScan PRO, but you have not purchased the ROUTING option...read more
When using a networked multifunction device the scan settings are set on the device itself, not in EzeScan.
EzeScan will simply import the images from where the MFD has saved them (SMB, FTP,...read more
