The Business Challenge

A Stationery Supplies company was having a problem managing the storage of over 300 shipping dockets per day. The dockets were being stored in hardcopy format, but they needed to be available on line to help with customer service enquiries.

The shipping dockets were individually bar-coded. The barcode was an EAN13 barcode that contained the Sales Order number embedded within the Shipping Docket number.

The client wanted to implement a scanning solution without having to implement a commercial EDMS (Electronic Document management System). The clients